You are right. it would be great if there was a polite way to let customers know the truth about how exactly the tipping on Doordash works. If you up do take it, it is worrisome to think that the customer will believe that you are being rude and that you will be just some drivers out there begging for cash tips. I’ve noticed from others that experienced an idea of fainting some kind of flyer detailing the problem.
Basically, putting the flyer in the handbag of each order. If I ever have the time, I may just write one and make it available for others to download and distribute with all of their deliveries if they wish. That article should be written by you and place it in every handbag!
I am retired but make a decent living and always have tipped at least 15% and sometimes more. I didn’t understand the many ways each food delivery service dispersed their drivers hint money. I assumed the 15% (or even more) I provided through the application went right to the driver. three or four 4 dollars cash versus the percentage computed by the business. Now I understand that you’d rather have a cash tip handed for you rather than waiting to receive only some of my tip with your pay check.
Doordash is one of the better delivery services around. I feel they may be more transparent than the other companies. 7 delivery fee, which was acceptable. The first red flag was the application didn’t estimate or disclose my total food charge (for me to calculate the tip) no option to tip online.
20 in “fees”, part of which visited the driver. Just how much did the driver get? ONCE I called Favor’s customer service the next day, their explanation was vague & made no sense but I was assured the drivers was tipped “appropriately”. According to whom, the receptionist? I will not be using them again but will continue to use Doordash.
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Thanks for the fantastic description of how tips are dispersed to delivery drivers. Great food service education! 5. He asked because the handwritten receipt is not what he’s supposed to get for GH purchases. She asked the driver first if it was okay for her to get hold of GH or the restaurant, and he consented to her calling GH.
GH said they would address the problem with the restaurant. But, I think when you have a legitimate reason to question whether you’re getting the entire suggestion, I don’t think most customers would brain. She’s a 20% credit card tipper and I’m a cash tipper, either real way, you are desired by us the drivers to really have the money, not the restaurant. Wouldn’t the last and first come out the same for you? LOL – you are right However! It will turn out the same. Since Doordash is stealing the driver’s tips, Dashers won’t receive anything for the first or last.